When will we be able to have technicians pickup tickets but not assign to others?
We keep running into an issue where technicians will either reassign requests to others or incorrectly assign tickets. If you take away the assigner role they cant even create tickets for themselves or pick up tickets. This is a very large short coming
Topic Participants
sclymer
Dinesh Bhaskaran
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?