When searching for solutions, subject title doesn't display in full
Hi there,
Another issue here.
When a requester search for any solutions entry, the title doesn't display in full:
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This won't look good considering we will add various knowledge base.
Example:
Suppose we have 2 entries with a long and similar name such as
- Connecting to the Company's Outlook Web System from off-site using Microsoft Outlook
- Connecting to the Company's Outlook Web System from off-site using Internet Explorer
What they probably see is 2 entries with the same title:
Connecting to the Company's Outlook Web System from ...
I did tried to open it in full on my 21" screen. While the column is expanded, the title entry does not.
Is this a known issue?
Another issue here.
When a requester search for any solutions entry, the title doesn't display in full:
This won't look good considering we will add various knowledge base.
Example:
Suppose we have 2 entries with a long and similar name such as
- Connecting to the Company's Outlook Web System from off-site using Microsoft Outlook
- Connecting to the Company's Outlook Web System from off-site using Internet Explorer
What they probably see is 2 entries with the same title:
Connecting to the Company's Outlook Web System from ...
I did tried to open it in full on my 21" screen. While the column is expanded, the title entry does not.
Is this a known issue?