[What's Cooking] Upcoming New Features and Enhancements in ServiceDesk Plus
We are happy to inform you all that the following features are queued for release with one of the upcoming service packs.
- ZIA Reopen [ Admin tab >> Zia >> Zia Configurations ]
- ESM at Advanced Analytics [ Admin tab >> Integrations >> Advanced Analytics ]
- ESM - Global Search across instances [ ESM Directory >> ESM Portal ]
- Login based reports as default [ Reports tab ]
- Announcement Config through UI [ Admin tab >> Users >> Roles ]
- Service additional fields support in the custom trigger [ Admin tab >>Custom Trigger]
- Default Catalog Widgets for Technician Login [ Technician login >> Home ]
- Portal landing customization for users [ ESM Directory >>ESM Portal Customization ]
- Customizing the Trashed Request Deletion Time Limit [ Admin tab >> Application Settings ]
- Reminder UI Revamp [Home]
- Change API’s upgraded to V3 API [Admin tab >> General Settings >> API]
- Incorporating Chat [ Live Chat ]
You can try these features on our Beta site and share your valuable feedback. Follow this space for more updates.