Dear Users,

We are happy to inform you all that the following features are queued for release with one of the upcoming service packs. 

• ZIA Reopen [ Admin tab >> Zia >> Zia Configurations ]
  

• ESM at Advanced Analytics [ Admin tab >> Integrations >> Advanced Analytics ] 
  

• ESM - Global Search across instances [ ESM Directory >> ESM Portal ]
  

• Login based reports as default [ Reports tab ]
  

• Announcement Config through UI [ Admin tab >> Users >> Roles ] 
  

• Service additional fields support in the custom trigger [ Admin tab >>Custom Trigger] 
  

• Default Catalog Widgets for Technician Login [ Technician login >> Home ]
  

• Portal landing customization for users [ ESM Directory >>ESM Portal Customization ]
  

• Customizing the Trashed Request Deletion Time Limit [ Admin tab >> Application Settings ]
  

• Reminder UI Revamp [Home] 
  

• Change API’s upgraded to V3 API [Admin tab >> General Settings >> API]
  

• Incorporating Chat [ Live Chat ]
  

• OD Banner [ Help ]
  

You can try these features on our Beta site and share your valuable feedback. Follow this space for more updates.