What query parameters in AssetExplorer would pull hardware information (e.g. monitor, mouse, etc.) as well as licensed software (e.g. Foxit PhantomPDF, QuickBooks, etc.)?
The default reports in AssetExplorer don't seem to pull the hardware information we need for insurance purposes (e.g. mice, monitors, etc.) and I'd like to include licensed software for auditing purposes, so I believe I'm forced to create a custom query report to achieve this. Some fields we're looking for:
- CI Name
- CI Type
- OS
- Model
- Last Logged In User
- Manufacturer
- Cost
- Current Asset Value($)
- Monitors
- Keyboard
- Mouse
- Managed Software (name, version, and developer)
Thank you for any assistance with this.
Also, I submitted a previous ticket and put it in the proper category: Asset Explorer. For some reason, it was moved to ServiceDesk Plus. Why? I can't even add this to the Asset Explorer group, anyway. I don't even own ServiceDesk Plus.