What kind of integration with ServiceDesk Plus?
Hi there,
As the subject says.
according to Admin > Tools > Add-On/Products Settings, the only thing the connection to SDP was for raising ticket(s).
Our plan is to create a floor plan with the assets in place on Maps > Infrastructure Views
and import a floor plan image then adding our assets.
problem is, we already have all our assets added to SDP.
And the addition of (the same) devices on OpManager is kind of doing the same thing all over again, and if anything it creates duplicate and we need to update the device information on 2 places.
Unless I'm missing something there?
As the subject says.
according to Admin > Tools > Add-On/Products Settings, the only thing the connection to SDP was for raising ticket(s).
Our plan is to create a floor plan with the assets in place on Maps > Infrastructure Views
and import a floor plan image then adding our assets.
problem is, we already have all our assets added to SDP.
And the addition of (the same) devices on OpManager is kind of doing the same thing all over again, and if anything it creates duplicate and we need to update the device information on 2 places.
Unless I'm missing something there?
Topic Participants
Anonymous 332
gabrielme
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?