What is this error: "Allowance for this account has been consumed"?

What is this error: "Allowance for this account has been consumed"?

We are getting this error message in one of the tickets. Has anyone encountered this before? How did you fix it?

Resolution Tried:
  • Tried moving ticket from one account to another > feature is no longer available in SDP MSP 9.3 Build 9308
  • Move requester to another account > ticket is not moved along with the requester


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