What is the purpose of this menu? And a Bug

When going to HOME, and the tab is set to "Global View", not "My View", I see in the column titled Open, with the number of tickets I have assigned to me.

When I select that ticket (there's only one during my testing so far), I get brought to a screen that shows a filter set to "Open Requests", and showing 0 of 0, even though I had 1 open ticket on the previous screen.

Furthermore, I see a number of empty boxes under the various column titles, with what appears to be a bug with some of the boxes that ARE filled in.

For instance, Title, Requestor Name, Category and Priority all are empty.
There are no boxes seen under Due By and Created Date.

But under Assigned To, I see my last name "Masters"
Under Status, I see "Justin" (not sure how that got there).

But what is this screen for? if I change the selection from "Open Requests" to "My Open Requests", I see the expected info under the columns that pertain to my open ticket.