Hi,

We are testing AD Manager Plus and Also have SDP, we have configured the details for SDP in ADP and it says it is working.

 

What does this integration actually do?

 

I have spent the last 2 hours reading what i could, the help file does not make sense,

 

it says

 

ServiceDesk Plus is a combined HelpDesk & Asset Management software that integrates Trouble Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one package.  ServiceDesk Plus can be installed on any remote machine and can be run from the same  machine where ADManager Plus is installed. The below steps will help you configure the server settings and login details to perform the above remote operation

 

What does it mean and what does enabling this enable us to do?