what does Annual Maintenance and Support means
is there any online/offline document that gives you detailed entitlement/SLA of what the $30 per technician AMS is for?
I was only given this via email but i need a more detailed version if there is one
I was only given this via email but i need a more detailed version if there is one
- Unlimited E-Mail Support all round the year on a 24x5 basis
- Telephone support for critical issues. Can be initiated by customer through a Email request or by a call to Australia Toll Free: 1-800-631-268
- Free availability of minor product updates and patches