Were comments made for queue/tech assignments at same time?
I noticed that assigning a ticket to a tech doesn't assign it to a particular queue and vice-versa.
Was there some discussion about this, as a future enchancement or as a solution to be done now?
I wanted to know what to tell the other techs as far as when/how this would be implemented.
Justin Masters
Was there some discussion about this, as a future enchancement or as a solution to be done now?
I wanted to know what to tell the other techs as far as when/how this would be implemented.
Justin Masters
Topic Participants
jmasters_me
scotthiggins
kkevin
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