[Webinar recording] How to implement CSI in your help desk - Part II - Increasing SLA compliance
In case you missed the second part of our 3-part webinar series on how to implement continual service improvement in your help desk, here is the recording:
Part III - How to implement CSI in your help desk - Improving service delivery
The final session of this series about improving service delivery is on December 12, 2019.
During this session, we'll discuss how you can leverage analytics
1. to identify your base line for service delivery
2. determine the factors influencing your delivery timelines
3. spot areas you can work on to improve service delivery.
Date: December 12, 2019
Time: Time: 2pm AEDT | 10am GMT | 10am PST
Topic Participants
Sailakshmi b
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?