[Webinar recording] How to implement CSI in your help desk - Part I - Decreasing request resolution time

[Webinar recording] How to implement CSI in your help desk - Part I - Decreasing request resolution time

Did you miss the first part of our webinar on how to implement continual service improvement in your help desk? No problem! Check out the recording here: 



The next session is on November 14, 2019. During the session, we'll discuss how to use analytics to compare past SLA percentages, identify triggers that impact SLAs, and improve SLA compliance percentages.

Time: 2pm AEDT | 10am GMT | 10am PST

Click here to register. 

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