Date: 19th March 2015; Time: 12 PM EDT (9 AM PDT)
With an ever shortening technology life cycle, change is not only constant but also quite frequent in today's IT enterprise. But can your business that runs on top of such fast changing IT evolve as rapidly to keep up? To be on top of the change management game, you need to know exactly What components comprise your IT setup, Where exactly each of them is/are, How they all are interconnected and Which business service depends on each component.
With Automated Discovery and Dependency Mapping (ADDM) , you can comprehensively map these interdependencies not only between the components themselves, but between the components and the business services that rely on them as well. Give yourself the visibility that will enable you to preempt the impact that a change introduced in your IT causes, or speed up the troubleshooting process to resolve bugs introduced by the change. Most importantly, insulate your customers from the adverse effects of downtime caused in the process of managing change in your IT.
To learn more on how ADDM can bat for your business and help better retain customers, listen to Eveline Oehrlich , VP and Research Director ( IT Infrastructure and Operations ) of Forrester on our free live webinar 'How Automated Discovery and Dependency Mapping can stop you from losing customers'. Learn about
Date: 19th March 2015; Time: 12 PM EDT (9 AM PDT)