Hybrid work—a combination of remote work and work-from-office—is becoming the norm for several organizations. This presents a unique set of challenges for the IT teams, who have to prepare to tackle these new challenges and ensure efficient service desk operations.
- Forecast the help desk workload
- Secure and service endpoints that are in constant movement in and out of the corporate network
- Rework service level agreements (SLAs) for the new era
Date: October 5, 2021
Time: 10am GMT | 10am PST | 2pm ACST