Webinar: Busting the Analytics Myth: Can Analytics really help you improve Helpdesk processes?

Webinar: Busting the Analytics Myth: Can Analytics really help you improve Helpdesk processes?

When: October 25, 2017 (2pm AEST | 10am GMT | 10am PDT)

Presented by: Rakesh Jayaprakash, Product Manager, Analytics Plus

 

Agenda:

We're putting analytics to the test, and answering the following questions. 

 

Can analytics offer new insight into your help desk? 

Aside from basic help desk reporting features, what else does analytics have to offer? 

Does analytics have any role to play in defining your helpdesk strategy?

 

Join us for a free Webinar to learn how analytics can help you see and understand at your IT data better, and tap into its potential to gather meaningful insights and deploy action plans with confidence. 

 

Click here to register. 

 

Don't worry if the webinar timings don't work out for you. Register anyway, and we'll send you a recording of the entire webinar at a later date. 

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