Wanted Features
Wanted Features
- Attach different mailboxes to a queue
- Attach a incident to a queue and a technician at the same time
- Queue overview with all requests and to wich technician the request is assigned
- Able to select more columns with a custom report
- Show a extra column in the request overview with the assigned queue
- Able to create user roles who only get report permissions
- Attach different mailboxes to a queue
- Attach a incident to a queue and a technician at the same time
- Queue overview with all requests and to wich technician the request is assigned
- Able to select more columns with a custom report
- Show a extra column in the request overview with the assigned queue
- Able to create user roles who only get report permissions