Vulnerability Update Fails

Vulnerability Update Fails

Hello All,

Currently we are trialing Desktop Central (Build No: 80296)  as a Patch Management / Software Deployment replacement for our current solution, i am having an issue with the Server being able to connect and Update its Vulnerability DB - i have input valid Proxy credentials however it appears to not connect - i have also added specific exceptions in the proxy for the sites mentioned in the how-to  "sync.patchquest.com"  and  "patchdb.manageengine.com" as mentioned in this article http://www.manageengine.com/products/desktop-central/patch_management_vulnerability_connection.html

after looking through the download logs, this is the error that keeps appearing;

[11:08:39:676]|[12-18-2013]|[DownloadManager]|[INFO]|[54]: Connection http://patchdb.manageengine.com,proxy,8080|
[11:08:40:588]|[12-18-2013]|[DownloadManager]|[INFO]|[58]: Going to establish connecton for http://patchdb.manageengine.com/dccrs/crs-meta-data.conf|
[11:08:40:591]|[12-18-2013]|[DownloadManager]|[INFO]|[58]: Connection http://patchdb.manageengine.com,proxy,8080|
[11:08:40:967]|[12-18-2013]|[DownloadManager]|[INFO]|[58]: Reading the stream of the url ... http://patchdb.manageengine.com/dccrs/crs-meta-data.conf|
[11:08:40:969]|[12-18-2013]|[DownloadManager]|[WARNING]|[58]: Error occurred while reading & writing : ..\conf\CRSData\patch_temp_data\dccrs\crs-meta-data.conf : java.util.zip.ZipException: invalid stored block lengths|

Please note i had removed the FQDN - from the Proxy DNS entry, i have also searched for this error but not found anything in relation on these forums that specifies the same error, i have also tried username and domain\username within the Proxy field.

Kind Regards,
Graham


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