Hi,
We receive external notifications which is required to be passed on to specific groups in addition to specific technicians .
We wanted to use the Calendar (Scheduler) available, wherein tasks can be created and assigned to groups/ technicians, multiple selection options.
As per the current options available under Tasks to be created in Scheduler, the tasks can be assigned to only specific Technicians.
Can any other option be suggested to meet the requirement.
Can we add Groups to be assigned in the Tasks Template?
Is there option to add additional fields in the Tasks Template?
Regards,
R Karthikeyan