Views for Requests

Views for Requests

I'd like to have an option to have different views on "Requests". Instead of just having a list of request, it would be nice if we could switch to a view where we see more information about a request, similar to what OTRS offers. Please see the links below:

http://blog.otrs.org/wp-content/uploads/2012/02/5-Run_Job.png
http://www.liventerprise.com/images/screenshots/OTRS.png
http://socialmediaworld.com/wp-content/uploads/2010/11/3dot0-queue_views_1024x768_300dpi3.jpg

OTRS offers 3 different views: a list just like SDP offers, showing basic information regarding the request, a list which shows a bit more information and a list which shows pretty much all information including the request description.

Cheers,

Phil














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