Views / filters and API

Views / filters and API

Hello Support,

In Servicedesk you have the option to create views so you can create a filter for yourself or a team.

We make use of these views and 1 specificly too interact with the API in servicedesk too export all hours made on every ticket in too Dynamics AX.

The view is based on "Time last update" and then the selection is bigger then or equal too a date.
I wonder if it is possible to make this view selection too bigger then or equal too the last 2 weeks, or the last month (like you can do with reports)

Or is it possible to create a view on a more advanced way (trough the database maybe) that can be used by the API?

This way it makes it more flexible instead of use a fixed date as this date actualy should move forward as the days / weeks / months pass by.

Is there a way at the moment in Servicedesk too get it done?


Thanks in advance for any suggestions.






                  New to ADSelfService Plus?