Viewing your Open and On Hold tickets + Unassigned in the same view
Is there any way to view following ticket types in the same view?
- All of your Open ticket
- All unassigned tickets
- All of your On Hold Tickets
It seems that with the view creation interface I can have two of the three, but not all three. For example, I attempted to configure as such:
http://grab.by/iRlq
However, with the OR modifier, it also shows all tickets that are currently open, so I get everyone's tickets. With the AND modifier, I don't get anything, because it's impossible to show me tickets that are assigned to me and not assigned to me at the same time.
Anyone know of a solution for this?
http://grab.by/iRlq
However, with the OR modifier, it also shows all tickets that are currently open, so I get everyone's tickets. With the AND modifier, I don't get anything, because it's impossible to show me tickets that are assigned to me and not assigned to me at the same time.
Anyone know of a solution for this?
Topic Participants
tpt_lrosen
Blonk, Allistair
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