Viewing Survey Responses from within the Ticket

Viewing Survey Responses from within the Ticket

Hi,

We're running ServiceDesk Plus 9.0 Build 9035.

When our technicians attempt to view the survey results from within a call ticket (Actions, View Survey Results), they get the error "unauthorized access to restricted url / SurveyDetails.do".  As site administrator, this works correctly for me, so it appears to be an access rights issue.  However, I do not see where the appropriate rights are located so our technicians can use this feature.

Any ideas?

Thanks!

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