Dear ServiceDesk Team,
We would like to project customize dashboard to view
- Total Number of Requests, and their statuses (Open, Closed, Resolved)
- Matrix report of requests against priorities
Also the dashboard must refresh itself after every 10 seconds or less
These details will projected on large screen so the business can view our service desk performance
Is it possible to do that in Service Desk Plus?
Appreciate you support
Regards
Ali