viewing others requests
we are getting ready to push this out to our end users and I want the manager of a department to view the requests of their employees.
I've assinged the users to a department in AD and imported the users etc..
I've check marked the box under requester that says allow user to view requests...
When I log in as that user, I can only see her requests and nothing else. When I click on all department requests, nothing will show. Not even her requests.
Not sure if I am missing something or if something is just not working correctly.
Also, do you need to assign users to a role? If so, where is that done.
We just upgraded to ver 6
Thanks for your help
I've assinged the users to a department in AD and imported the users etc..
I've check marked the box under requester that says allow user to view requests...
When I log in as that user, I can only see her requests and nothing else. When I click on all department requests, nothing will show. Not even her requests.
Not sure if I am missing something or if something is just not working correctly.
Also, do you need to assign users to a role? If so, where is that done.
We just upgraded to ver 6
Thanks for your help