View unassigned requests with "all in group & assigned to him" group permission restrictions

Hi;

We've recently turned on the "all in group & assigned to him" group permission restrictions.

This does not allow viewing of any requests where the group has not been assigned.

This has two impacts.

Firstly, technicians are no longer able to use the "quick create" functionality - as this creates a request with no group assigned - and this is not allowed with their permissions.

And

These technicians are no longer able to view the unassigned group queue. We use this group extensively for technicians to pick up work from.

Recommend you stick a tick box beside this permission (in roles) that allows (or disallows) access to the unassigned group. Or have it always viewable rather than not.

Thanks
Alistair