View Requests submitted by a department
Two questions:
1. Is there a way to setup a technician so they can only view requests submitted by a certain department(s)?
2. Is it possible to limit the viewable solutions to the ones in the self-service portal?
1. Is there a way to setup a technician so they can only view requests submitted by a certain department(s)?
2. Is it possible to limit the viewable solutions to the ones in the self-service portal?
Topic Participants
lstyer
kkevin
Bradley Munsen
ServiceDesk Plus
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