Hi,

When you select the Technician Group on a Request/Task/Problem etc it shows you who the members of that group are.
However if you do not know which groups a technician is a member of, without SDAdmin permissions there is no way to find this information unless you check every Technician group to find the Technician you need...!

It would be good if when you select a technician from the drop down, it shows you which Groups they are a member of.

Thanks

Ben