I've tried to update my service desk 7015 to 7019, like I've updated before other versions, but this time the update gave me an error, and after that error I never more could start service desk service.
So as I've a full backup from my database I decided to made a clean installation of the service desk 7019. Now I have the 7019 installed and working but I couldn't import my backup. I believe that's because the backup I have is for the 7015 version.
So I need help importing the backup to this new version or a exe file of the service desk before or the version 7015, I still have the patches to import to the version 7015