Very important feature Request
Hi there,
i would like to request some features which are very important for us:
If you use the "Forward-Function" in a Request to send something i.e. to a
Person which is not involved into the Ticket or to request a approval from a
Director this will be not logged in the Conversation History.
Also it would helps a lot if you make the User-List avaiable in the Forward-Window to select one or more Users.
Are there any Plans to integrate a Holiday-Calendar for each Technican including
a substitute-function?
Thank you for taking care of this feature-requests.
regards
Florian
i would like to request some features which are very important for us:
If you use the "Forward-Function" in a Request to send something i.e. to a
Person which is not involved into the Ticket or to request a approval from a
Director this will be not logged in the Conversation History.
Also it would helps a lot if you make the User-List avaiable in the Forward-Window to select one or more Users.
Are there any Plans to integrate a Holiday-Calendar for each Technican including
a substitute-function?
Thank you for taking care of this feature-requests.
regards
Florian
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