Version 7003 Released
Version 7003 has been released and the list of issues fixed in this update are
# Html formatting not maintained while replying to a request
# Users not listed in alpha order while creating a CAB
# Clicking delete workstation in list view throws an alert with "Undefined" as value in French language
# Left side links are missing for the first time when logging in with a language other than english.
# Unable to edit request using inline edit [Professional and Standard edition only]
# PO which is sent as attachment as pdf to a Owner/Vendor is missing when one more attachment is added
# HomePage : Link is coming in place of module Name in Task List View Page
# Administrator does not have the privilege to approve a PO
# Problems with State as Resolved are not coming under Problems with Completed Reports
# People search dialog does not close after selecting user if user has been global searched
# Requests : Js error when asset is made mandatory in request form customizer
# I cann't able to delete backup file in the sheduled backup
# Asset Relationship is not shown has been fixed.
You can download the service pack from the link below :
http://archives.adventnet.com/service-desk/7003/AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_3_0.ppm
Instructions to apply the Service Pack / Hotfix
1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.
As always, please let us know your issues to 'support @ servicedeskplus . com' with reference to the build number in use.
rgds
karthik
# Html formatting not maintained while replying to a request
# Users not listed in alpha order while creating a CAB
# Clicking delete workstation in list view throws an alert with "Undefined" as value in French language
# Left side links are missing for the first time when logging in with a language other than english.
# Unable to edit request using inline edit [Professional and Standard edition only]
# PO which is sent as attachment as pdf to a Owner/Vendor is missing when one more attachment is added
# HomePage : Link is coming in place of module Name in Task List View Page
# Administrator does not have the privilege to approve a PO
# Problems with State as Resolved are not coming under Problems with Completed Reports
# People search dialog does not close after selecting user if user has been global searched
# Requests : Js error when asset is made mandatory in request form customizer
# I cann't able to delete backup file in the sheduled backup
# Asset Relationship is not shown has been fixed.
You can download the service pack from the link below :
http://archives.adventnet.com/service-desk/7003/AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_3_0.ppm
Instructions to apply the Service Pack / Hotfix
1. Shut down ServiceDesk Plus Server.
2. Run the script UpdateManager.bat (UpdateManager.sh for Linux) in the <ServiceDesk_Plus_Home>/bin folder. This opens the Update Manager tool.
3. Click "Browse" to select the Service Pack file (AdventNet_ManageEngine_ServiceDesk_Plus_<Version No>_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...".
4. Follow the on-screen instructions to apply the Service Pack / Hotfix.
5. Once the upgrade is complete, start ServiceDesk Plus Server.
As always, please let us know your issues to 'support @ servicedeskplus . com' with reference to the build number in use.
rgds
karthik