$ variable not available on custom Resolution Template
I need to add variables into custom Resolution Templates, but the option is not available like e.g. with the Reply Template screen (nor does not show when I type $ like on the default Resolution Email Template)
Is there a way to add or activate it for the custom Resolution Template?
Thank you.
Is there a way to add or activate it for the custom Resolution Template?
Thank you.
V 9.4 Build 9424