V-Technician MSP is a powerful Outlook add-in for Service Desk Plus MSP. The add-in is designed to simplify the process of creating requests directly from an employee's Outlook inbox and straight into Service Desk Plus MSP. Once an employee has created the request, he can manage, update and close it – directly from Outlook.
What is the current status for this addon, we consider it essential for our bussiness as a manage engine distributor and MSP.