Using Service Desk for multiple departments
Our company is using Service Desk plus for our IT Helpdesk but we would like to look at using it for other departments as well such as property maintenance. We would need to have different technicians viewing different requests and reporting on requests for their department only.
Is anyone out there using Service Desk in this way?
Is anyone out there using Service Desk in this way?
Topic Participants
exelbyc
ServiceDesk Plus
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