Using REST API, Retrieve 'N' number of tickets in a single request(SDP 8.0)

Hi,

We have a requirement as below

End users using a third party system to generate the tickets in SDP 8.0(Using service desk REST API)

Let’s assume the following scenario:

User1 submitts 30 tickets in a day(Using the third party system).

Once user navigate to the view requests page in the third party system, It should show all those 30 requests details with the current status (Which is in service desk )

We were trying to use REST API, we got nothing. Only possible way is to loop through 30 tickets send 30 individual requests to Service Desk System. On Production environment It would affect the performance.

Can we do it through read access of SDP database(only to read the ticket details)?,

Please suggest us.

Regards

Kathir