Using DNS alias with ServiceDesk
I am trying to setup an alias for ServiceDesk so my users can access it by typing in helpdesk.domain.com. I have specified the alias information in the Service Desk software. I have also created a DNS Alias CNAME that points helpdesk.domain.com to servername.domain.com:8080.
When I go into a browser, it will not bring up the ServiceDesk site. i believe the problem is with the port number on the end of the FQDN in my Alias record. How do I get around this so it automatically direct the user to the ServiceDesk server on the correct port?
When I go into a browser, it will not bring up the ServiceDesk site. i believe the problem is with the port number on the end of the FQDN in my Alias record. How do I get around this so it automatically direct the user to the ServiceDesk server on the correct port?