using desktop central to to create a service requies.

using desktop central to to create a service requies.

Most if not all of our users are using the "Send Request to Help Desk" in Desktop Central. However this leaves gaps in the request. two are Priority and DueBy Date. Is there some way to modify this or replace it with link to open their service service portal with user name and password supplied tacking them to the enter new request.

Maybe others have resolved this in a different fashion and would be willing to share?


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