Using Asset Module and CMDB for managing the Employee OnBoarding/'Offboarding' Life Cycle

Using Asset Module and CMDB for managing the Employee OnBoarding/'Offboarding' Life Cycle

Managing assets for employees is challenging, especially in this day of distributed access. When an employee leaves the company, we not only need to ensure that the hardware is recovered and the domain and application accounts are disabled, we also have to ensure that any cloud services the user subscribes to are also disabled.

If all the services were provided at the time of onboarding, that would simplify matters. If this were the case, we would simply refer to the original onboarding service request and disable all accounts listed on the New Employee Onbarding Service Request. In the real world, services and accounts are often added throughout the employ of the user, and the challenge is in tracking all of these various accounts in a centralized manner.

It seems that we should be able to track all services, including cloud services with no physical attachments, using the Asset module of SDP. Is anyone presently doing this? If so, how successful have you been and do you have any advice?

Is there a case study out there for this scenario?

Thanks,
Adam

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