The situation:

 

MSP version of Sd for multiple tenants.

 

Each account has a unique service e-mail address to which service request are sent to for categrisation into the appropriate tenancy account.

 

A customer requires that the SD system use a customer account e-mail address for ALL SD correspondence from the system.

 

Service e-mail address for account : - ictsupport@blah.com

 

required reply address to be: ictsupport@here.com

 

NOT the real addresses here, but gives the general idea.

 

Is this possible in SD-MSP

 

Thanks