I was looking in the resource area and came across the this script  https://resources.manageengine.com/resources/resource/python-script-to-update-a-request-based-on-certain-field-values. Ideally I would like to assign a techs group, category, and site automatically once they have chosen their name in the request (from the drop down list).  Currently they have to manually choose those fields each time they open a new request.  Has anyone used the above scripts for a similar purpose?  I am going to set up the python environment on my dev server and see if I can get this working.  I'll post any progress and would appreciate any input from those who have already done this.

Regards