Users can't search solutions on the dashboard

Users can't search solutions on the dashboard

Hello

We've got a small problem..

So if a User, not a technician, tries to search the solutions on the dashboard,
he'll gets an error which provides he has not enough authorities.

But he can search the solutions if it's not on the dashboard...

Is this behaviour on intention?
How can I get those authorities for the user?


Greetings

                  New to ADSelfService Plus?