Users can no longer login to ADSelfService after domain account attached to service was disabled
One of our accounts was compromised and we were forced to disable it. Later we found out that account was tied to the ADSelfServicePlus windows service. I have created a new account with the same permissions as the old one and attached that to the windows service but we still have the same problem with users not being able to login. There is no error it just reloads the login page. However, when I attempt from local host I get the long error listed below. Please let me know what I need to do to get the portal back up and running with the new account.
java.lang.NullPointerException at com.adventnet.authentication.lm.Authenticator.removeBadLoginStatusIfPresent(Authenticator.java:227) at com.adventnet.authentication.lm.Authenticator.commit(Authenticator.java:109) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at javax.security.auth.login.LoginContext.invoke(Unknown Source) at javax.security.auth.login.LoginContext.access$000(Unknown Source) at javax.security.auth.login.LoginContext$4.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at javax.security.auth.login.LoginContext.invokePriv(Unknown Source) at javax.security.auth.login.LoginContext.login(Unknown Source) at com.adventnet.authentication.internal.PAMImpl.validate(PAMImpl.java:65) at com.adventnet.authentication.PAM.login(PAM.java:279) at com.adventnet.authentication.realm.CustomJAASRealm.authenticate(CustomJAASRealm.java:68) at org.apache.catalina.authenticator.CustomFormAuthenticator.authenticate(CustomFormAuthenticator.java:306) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:454) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:394) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source)
