User Survey Looks Weird

I've created a user survey with four questions and six satisfaction levels for each question. The satisfaction levels are more than the general "very satisfied, quite satisfied" sort of stuff, as I wanted to put more explanation as to what each level actually meant - so for example, the highest one"Very unhappy: staff were rude, the response was slow, the fix took ages to get right and I did not understand the outcome". What's happening is that I'm only getting part of two of the available responses showing on the survey form. What's happened with the rest of it?

I've tried to attach files but it doesn't seem to have worked, but hopefully you'll see my problem.

Any help gratefully appreciated.
Cheers
Helen