User submitting a request issue
When I first started looking at Service Desk, when a user signed on and submitted a request only a single line appeared where the title/subject could be entered.
This would then go off and list some similar requests, and if not appropriate carry on to fill in the details.
This no longer works and I am sure that it is something that I have done.
How can I reinstate this feature.
Thanks
Damian
This would then go off and list some similar requests, and if not appropriate carry on to fill in the details.
This no longer works and I am sure that it is something that I have done.
How can I reinstate this feature.
Thanks
Damian
Topic Participants
Damian Bunn
ServiceDesk Plus
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