How do you guys setup user on-boarding process on Service Desk. It seems to me that the task feature might be limited on handing off from one tech to another tech if you have several tier levels. Just want to know how others have setup their new user on-boarding in their ticket system.
This entails such things like:
Has the computer profile been setup
Has Wi-Fi Been deployed out to the computer
Has the printer been installed for that specific office location