User Information
We have multiple domain controllers. Now, when we select the Requester, it automatically fills up the requester information and their contact details and location from AD (I suppose). But, what we are noticing is that there is an issue going on where the user location is wrong which it is being pulled from AD. The users AD account has the correct location, but it displays a different location in the ticket.
What could be wrong here?
What could be wrong here?