Hi there,

We have had a workflow process in place for the past 12 months were users are asked to approve a payment based off an invoice, over the last couple of days, users have been reporting an issue when trying to open an invoice attached within an incident request. These issues have not been reported previously.

When they try to open the invoice, they get a message saying user does not have sufficient privilege.

We are on build 11121.

Thanks
Mel