User acknowledge for Assigned Workstation/Asset
Hi,
We currently capture all our workstations and other IT assets in IT Online. We do have a manual process of having user acknowledge whenever they've been assigned IT equipment. We would like to bring this process online into SDP.
Any idea how? Support had suggested creating a Incident/Service Request on the asset but didn't work as 1. there was a bug with auto inserting asset into the ticket and 2. the flow didn't make sense.
Would like to know how other SDP users are handling this.
Topic Participants
Roland U
Dinesh Bhaskaran
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