User account problem
Hi,
I have encountered a problem with user accounts in service desk plus. I currently have a user who can log on as a requestor but there account does not show up in the users - requestors configuration panel, or the technicians panel for that matter. This means very annoyingly that I can not delete this user from the system, yet they can still log on and raise requests.
Please could anyone offer any help?
Thanks in Advance
James
I have encountered a problem with user accounts in service desk plus. I currently have a user who can log on as a requestor but there account does not show up in the users - requestors configuration panel, or the technicians panel for that matter. This means very annoyingly that I can not delete this user from the system, yet they can still log on and raise requests.
Please could anyone offer any help?
Thanks in Advance
James