User's New Request form question
We are almost ready to bring ServiceDesk Plus 6 online for our users to use and we wanted to make the request form as simple as possible. This desire has caused us to limit the number of top level categories and sub categories that we have created. When setting up the names of the categories under Admin mode, we put detailed descriptions in the Category setup section, but apparently the only place anyone can see those descriptions is when looking at the Category setup.
Is there a way to add one of those nice "Help Card" controls to the Request form or have the descriptions pop up in a balloon when they point to a Category in the Request form?
Is there a way to add one of those nice "Help Card" controls to the Request form or have the descriptions pop up in a balloon when they point to a Category in the Request form?
Topic Participants
BFillmore
ServiceDesk Plus
Bradley Munsen
waydec
stefan.sehlberg