Use of Description Box in Templates
How are most people using the Description Box in the ticket templates? We use ours to describe how the requestor should complete the template however, it leaves us with the challenge that there isn't a box for users to describe their issue in detail.
Please view my attachment document.
Looking for feedback!
Please view my attachment document.
Looking for feedback!
Topic Participants
Andrew Delozey
Jai Anand Krishnamoorthy
RCPSC
svangeel
sdpod-admin